Refund and Cancellation Policy
Last updated: October 7, 2026
This policy covers purchases made for Wisper Back through composer1.com, operated by Bishal Banerjee. It sits alongside our Terms of Service and Privacy Policy.
Try it free first
Wisper Back has a free tier with dictation and the standard voice, and paid plans add the best dictation accuracy and natural voices on top. We’d rather you find out the app suits you before paying, so nothing about the free tier expires or requires a card.
Subscriptions
If a subscription isn’t right for you, write to us within 14 days of the charge and we’ll refund it in full. This applies to your first payment on a new plan.
You can cancel at any time and keep access until the end of the period you’ve already paid for. Renewal charges are not automatically refunded once the new period has started and been used, but if a renewal took you by surprise, tell us — we will look at it fairly rather than hide behind this paragraph.
Prepaid credits
We no longer sell prepaid credits. If you bought some earlier and have an unused balance, write to us and we will refund the unused portion.
Things we always refund
- Duplicate or accidental charges.
- Charges you did not authorise.
- A period during which the service was unavailable through our fault.
- A paid feature that did not work as described and that we could not fix for you.
How to request a refund
Email support@composer1.com from the address on your account, with the approximate date of the charge. You don’t need to justify yourself — “it isn’t for me” is a complete reason.
We aim to reply within 2 business days. Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
Cancelling
You can cancel a subscription at any time from Plans in the Mac app’s settings, or by writing to us. Cancelling stops the next renewal; you keep paid features until the end of the period you’ve paid for, and then your account moves to the free plan. Nothing is deleted when you cancel.
Delivery
Wisper Back is software, delivered digitally. The app is downloaded from composer1.com, and paid plans unlock on your account as soon as payment is confirmed, usually within a minute. Nothing is shipped. If a purchase hasn’t unlocked within an hour, write to us and we’ll fix it or refund you.
Payment processors
Payments are handled by our payment processors, who may also apply their own buyer protection terms to the transaction. Where a processor acts as merchant of record for your purchase, its refund terms apply in addition to this policy — whichever is more favourable to you.